Our Team

My mother is an Italian girl from the lower east side of Manhattan, and my father was a German from New Orleans who fought in World War II in the Pacific at the age of 18, entering just after Pearl Harbor. They met under the moon in Miami in the 1950’s and I am the eldest of 3 sons.

As a native South Floridian, having grown up in North Miami Beach and attended Chaminade high school in Hollywood, I am a product of the community as a whole. My wife and I have lived in the same neighborhood for almost 30 years. We are entrenched in the community and are fortunate to have 2 successful sons who are in the same industry as their dad.

Being a licensed insurance agent for more than 25 years has allowed me to participate and be a part of our region’s growth and development. Rolfs Insurance Services began functioning as a standalone independent insurance agency In January 2014. Since then, we have grown not only in client base but also in markets and staff. Twenty five years of experience has formed an ideology where a client’s best interest is at the heart. Nurtured with a culture of caring, we believe that our service helps people to be successful in day to day life, as well as in achieving bigger long term goals by providing the strength of knowledge with integrity for protection to provide peace of mind. By giving back in this way, our mission is to help others at their time of need.

Ralph Russo began his insurance career as a Life insurance agent for John Hancock Mutual Life Insurance Company in November of 1970. In 1974 he obtained his property & casualty license and began selling auto and homeowners coverage to his life insurance clients. After 11 years with John Hancock, Ralph joined a property and casualty insurance agency in Coral Springs as an agent. From there he went on to work in both large and small local agencies for others and himself.

Ralph is proficient in all facets of insurance agency management and sales and brings 45 years of experience, all of it in Broward County, to the benefit of his clients.

Ralph and his wife Susan have three children and four grandchildren. He has been a resident of Broward County since 1967.

Nancy Cuadra is a native of Aguadilla, Puerto Rico and has been a resident of Florida since 2003. With over 12 years experience in the insurance industry, she brings not only a Caribbean accent but also a dedication to excellent customer service to our clients. Joined Rolfs Insurance Services in 2014 as an Account Executive for the Personal Lines Department and currently promoted as Personal Lines Manager. Nancy manage an extensive book of business in day to day activities and procedures helping customers understand their personal lines of insurance and advising them on ways to protect themselves and their families. Nancy has successfully completed her Certified Customer Services Representative designation and Certified Property and Casualty Insurance Agent license. In her spare time she enjoys traveling, reading, decorating and spending time with her family, specially her two lovely daughters and wonderful husband.

Kyle Livingston was born in South Florida where he has been a resident his entire life. Kyle joined Rolfs Insurance Services as a producing agent, committed to the promise of protecting our client’s best interests with integrity and strength. We pride ourselves on providing ethically motivated and sound advice, standing behind our commitment to prioritize our client’s personal and professional goals above our own.

Kyle continues our company’s proud tradition of operating our business with utmost morality, accepting only the highest standards of dependability for customers; all to ensure that our clients have peace of mind knowing that they are protected.

I am a technology enthusiast who has found his way into the insurance industry through Mr. Rick Rolfs. For this reason, there is always an excitement for what the future may hold as more and more generations become increasingly dependent on technology. In the business of insurance it is my pleasure to assist everyone, both coworkers and clients, in any way and as much as possible. Now, as a person who once knew absolutely nothing about insurance, zip zilch nada, but over the years has learned more than the average layman desires, I strive to aide our agency in providing that little something extra by offering my unique personality and an attention to detail which makes me so inexplicably diverse.