2021 COVID-19 Update from Rolfs Insurance Services

2021 COVID-19 Update from Rick Rolfs, President of Rolfs Insurance Services

We begin the new year hopeful that business operations will normalize not just for our agency but for everyone else as well. Unfortunately, while some of our staff continue operations at our Pembroke Pines office, we are still not accepting office visits for the foreseeable future. As always, we are available via phone, email, our website, and are also contactable via a majority of social media websites (including Facebook, Twitter, Instagram, and LinkedIn).

Thus, we’d like to take this opportunity to put faces to our names for those of you who have not yet visited our website or social media pages. The core of our staff is located on the our team page of our website. Here, we have included head shots of ourselves and a short snippet explaining who we are or what we do. Vicki handles the majority of our commercial lines operations while Kyle handles the majority of our personal lines operations. Of course, I am also involved in all departments of the agency’s operations with my assistant Lee. Bonnie, my wife, is our receptionist and fields the majority of our phone calls. Admittedly, this page is slightly outdated. As many of you are aware, Ralph Russo is enjoying retirement and is doing well.

Late last year, with great pride and pleasure we welcomed my son Ryan to the business. We are overjoyed to have him on our team. He is knowledgeable and a strong addition to the agency. It’s a good possibility that some of you have already met him on the phone as he is part of our core team that is still working from the office.

Our agency’s off-premise producers have also remained strong during this crisis. Nancy, Jon, Kevin, Bill, Maria, Frank, Ray, and Patricia are invaluable assets to our agency.

Luckily, none of our staff has contracted the COVID-19 virus at this time. We expect the availability of vaccinations to greatly help in getting our office operations back to “normal.” Please be safe in 2021 and beyond, and do not hesitate to give us a call at 954-251-3312 to discuss insurance, with questions, or to keep in touch. We wish everyone wellness and success in the year ahead.

2021 COVID-19 Update from Rolfs Insurance Services

Below (from left to right): Lee, Vicki, Nancy, Kyle, Ralph, Rick, and Bonnie

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